About Sweetode
Welcome to SweetOde, a one stop online store for all your gifting needs. We are first of its kind Pakistan based Online Gift Shop that allows you to choose Sweets, Cakes, Chocolates, Flowers and Gift Ideas from the top of the cream range and get them delivered to your loved ones in justone day of placing the order. If you want hassle-free shopping for gifts, then SweetOde is the place for you, a veritable source. All the orders at SweetOde are sourced from the best outlets in their own domain to provide unmatched quality.
We ensure that your token of love reaches on time to delight your loved ones.
For any queries please contact us at info@sweetode.com
(A gift consists not in what is done or given, but in the intention of the giver or doer)

Terms & Conditions

sweetode.com: The Company providing the online store and delivery service.

Customer: The person using the online store and delivery service.

Products / Goods: Products ordered by the customer.

Perishable Goods: All products in the Flowers, Cakes and chocolates and Sweet sections.

Non – Perishable Goods: All other products except perishable products.

Products: The products delivered to the recipient will be generally as per the description of the article and as per the picture chosen by the customer.
In using the sweetode.com shopping service, of sweetode.com you (The Customer) are deemed to have accepted the terms and conditions listed below. Sweetode.com reserves the right to add, delete, alter or modify these terms and conditions at any time. The Customer is therefore advised to read carefully these terms and conditions each time he or she uses the shopping service(s) of sweetode.com. By placing an order the client is authorizing the company to pass on the order to the respective merchant / vendor and make sure the product is delivered to the given address. While rendering the service the company is acting only as an authorized representative of the client and not as his agent or in any other capacity. The company shall be handling the material only as a service provider and its liability shall be restricted to that of a bailee under the contract Act. Nothing contained herein shall create or be deemed to create or construe a relationship between the parties such that sweetode.com is regarded as a seller or purchaser of the Vendor / Merchant’s products and all sales and purchases of the Vendor / Merchant’s products pursuant to an order placed on the Sweetode.com are transactions between the customer placing an order for the same on the Sweetode.com and the Vendor / Merchant. Sweetode.com is an online store for the vendor / merchants to host and sell their merchandise and a facilitator of the sales contemplated herein.
All prices are in Rupees and the gifts are delivered only in the respective cities.

The normal delivery time of the product ordered is between 9:00 am to 10:00 pm.

For the items delivered by the courier / speed post / registered post, their respective policies apply. Sweetode reserves the right tcharge the order if by any chance the recipient rejects the order for any reason, or the order is returned due to non-delivery.

Sweetode is not responsible for missed/late deliveries due tcurfews, strikes, violence prevailing in the city, acts of government, acts of nature, holidays, incorrect addresses or acts of war. Sweetode reserves the right tdeny its services tany sender, without any explanation. Sweetode is not liable for more than the retail cost of item.

Sweetode shall try its best for prompt delivery; delayed/early delivery for whatever reason shall not entitle the user for any damages or compensation.

In spite of full caution taken at the time of delivery, Sweetode will not be responsible for a mis-delivery if the receiver of the gift at the address on the order form misappropriates, damages or fails thand over the gift tthe person named on the order form and takes the item posing himself tbe the correct person.

The product/services provided on this site are without warranties of any kind. Sweetode does not warrant that the products/services offered will be exactly similar, error free, or that the defects will be corrected.

Floral arrangements shown are indicative only. The accessories shown are not a part of the product unless categorically mentioned. The actual arrangement will vary due tvariability of flowers across different destinations.

In an event the ordered flowers / sweets / chocolates are not available in the selected city / town; they will be replaced with available flowers / sweets / chocolates of equal or higher value.

Sweetode reserves the right to dispatch the gift items separately, not as a single package, if certain items in the package are not acceptable by certain couriers. E.g., Canned sweets from a sweet store can be dispatched by local courier and Gold coins by hand delivery, even though they may supposedly be delivered in the same package.

Sweetode does not, in any way, claim ownership or right over the Trademarks, Brands and Company Names used at this site, which are owned by their respective owners/companies. References tthese products and company trademarks are used solely for the purpose of identifying the products supplied at this site.

While Sweetode takes great effort tensure prompt possible delivery of fresh products, Sweetode’s responsibility for the degradation in the condition of perishable items due tlate delivery , shall be limited treplacement of the item, with fresh delivery of the same item. Tavail such a redelivery, the recipient will have tcontact Sweetode along with the originally delivered item, within twhours he/she receives the gift.

While Sweetode ensures tdeliver best quality products from well known sources, it is not responsible if the quality of the product does not match the expectation of the recipient.

In the unlikely event of a dispute relating tthe services of Sweetode, the dispute shall be subjected tthe jurisdiction of Karachi (Paksitan) courts.

The sender is bound tabove terms and conditions once he/she places the order. The sender should read the above terms and place the order with Sweetode only if they are acceptable by him/her.

If there is any sort of dissatisfaction with the service or with any terms, conditions, rules, policies, guidelines or practices of Sweetode, your sole and exclusive remedy is tdiscontinue using this service.

Privacy Policy

Online transactions are electronically encrypted t0ensure that your financial data is safe and secure; you may use your credit card online with confidence. In addition, your address, phone number, and financial data will be used only by Sweetode and will never be sold or revealed tanyone else. Sweetode is committed maintaining your confidence and trust, and accordingly maintains the following privacy policy tprotect personal information you provide online: it is our policy that personal information, such as your name, address, email address, telephone number, and financial information is private and confidential. Your personal information will be used only by Sweetode and will never be sold or revealed outside sources.

Returns and Cancellations policy

Gift orders once placed cannot be cancelled, and any changes tthe order must be notified by the sender within TWworking hours after payment. Sweetode will make its best efforts to incorporate changes but will not be held responsible if an advised change is not made.

Sweetode will deliver the same or similar gifts displayed on its web pages and from the same sources indicated. However, in certain unavoidable circumstances arising due tnon availability of products from indicated sources, it reserves the right tchange the source and deliver approximately similar kind of product. If similar kind of product is not available, Sweetode will inform the sender tchange the order or wait until it becomes available.

Sweetode reserves the right to change the perishable gift item tless perishable one if the former is expected to spoil before the day it reaches the recipient, without prior permission from the sender.

Sweetode will not charge more than the prices mentioned on its web pages but in certain unavoidable circumstances it reserves the right tchange the prices anytime, without any prior notice and charge the sender accordingly.

If the receiver does not accept the gift from Sweetode for any reason (reason may not be disclosed) it will be treated as a successful order and Sweetode will charge the full payment tthe customer.

Even after delivery the receiver want tcontact Sweetode the below address will be used for all correspondence: